Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or interact with us as a customer, supplier, or business partner. By accessing or using our website, you agree to the practices described in this Policy.

1. Who We Are

We are a professional manufacturer of miniature rubber and plastic valves, including Duckbill Valves, Umbrella Valves, Anti-siphon Check Valves, Hemodialysis Check Valves, and Quick Connect Check Valves. We supply precision, reliable, and customized micro fluid control solutions to customers in medical devices, smart home appliances, automotive, health and environmental protection, and agricultural irrigation industries worldwide.

If you have any questions about this Privacy Policy or your personal data, you can contact us using the details published on our official website.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• Visitors to our website (including contact form users and newsletter subscribers).
• Existing and potential customers, distributors, and business partners who interact with us via email, phone, trade shows, or online platforms.
• Job applicants or candidates who submit their information to us through our website or other channels.

This Policy does not apply to third-party websites or services that may be linked from our website, and we are not responsible for their privacy practices.

3. Types of Information We Collect

We collect different types of information depending on how you interact with us.

3.1 Information You Provide to Us

When you contact us, request a quotation, or submit an inquiry, you may provide the following information:

• Name and job title
• Company name and business type
• Email address and phone number
• Country or region
• Project details, drawings, specifications, and application information you choose to share
• Any other information you voluntarily provide to us in messages or attachments

For recruitment or job applications, you may also provide:

• Curriculum vitae (CV), work history, and education information
• Professional qualifications and skills
• Other information you choose to include in your application

3.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information about your device and browsing behavior. This may include:

• IP address and approximate location
• Browser type, language, and version
• Operating system and device information
• Referring website or source
• Pages visited, time and date of visits, and time spent on each page
• Clicks, download actions, and other interaction data

We collect this information using cookies, web server logs, and similar tracking technologies.

3.3 Information from Third Parties

We may receive information about you from:

• B2B platforms, exhibitions, or industry directories where you share your business contact details
• Our distributors, partners, or referral sources who introduce you to us
• Publicly available sources such as company websites, professional profiles, and trade directories

We process this information in accordance with applicable data protection laws.

4. How We Use Your Information

We use your personal information only for legitimate business purposes. These purposes include:

4.1 Providing Products and Services

• Responding to your inquiries and quotation requests
• Evaluating your technical specifications and application requirements
• Providing product recommendations, custom solutions, and technical support
• Processing and managing orders, shipments, and after-sales services

4.2 Business Communication and Customer Management

• Communicating with you about projects, orders, and commercial cooperation
• Maintaining our customer, supplier, and partner relationship records
• Sending important notices, service updates, and policy changes

4.3 Marketing and Promotion (B2B)

• Providing information about our products, capabilities, exhibitions, or technical updates that may be relevant to your business
• Sending newsletters, case studies, or marketing materials, in accordance with applicable laws and your communication preferences

You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

4.4 Website Operation, Analytics, and Improvement

• Operating, maintaining, and securing our website and IT systems
• Analyzing website traffic and user behavior to improve content and usability
• Monitoring and preventing fraud, abuse, or security incidents

4.5 Legal and Compliance Purposes

• Complying with applicable laws, regulations, and industry standards
• Responding to legal requests, government inquiries, or investigations where required
• Protecting our legitimate rights and interests, including enforcing contracts and handling disputes

5. Legal Bases for Processing (Where Applicable)

Where required by law (for example, in certain jurisdictions), we process your personal data based on one or more of the following legal bases:

• Your consent, when you voluntarily provide information or subscribe to communications.
• Performance of a contract or steps taken at your request before entering into a contract.
• Compliance with legal obligations that we must follow.
• Our legitimate interests in operating and improving our business, developing customer relationships, and ensuring network and information security, provided that your rights and interests are not overridden.

6. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website and to better understand how visitors use it.

6.1 What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the website recognize your device and remember information about your visit.

6.2 Types of Cookies We Use

• Strictly necessary cookies: Required for basic website functions and security.
• Functional cookies: Help remember your preferences (such as language) and improve user experience.
• Analytics cookies: Help us understand how visitors use our website so we can improve performance and content.

Third-party analytics services (such as web analytics tools) may also set cookies on our behalf.

6.3 Managing Cookies

You can control or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website and your user experience.

7. How We Share Your Information

We do not sell your personal information. We may share your information only in the following situations, and only to the extent necessary:

With our internal teams who need the information to respond to your requests or provide services.

With trusted service providers (such as IT support, hosting, email delivery, analytics, logistics, or professional advisors) who process data on our behalf under contractual obligations.

With business partners or distributors when necessary to respond to local inquiries or provide regional support and services.

When required by law, regulation, legal process, or governmental request.

When necessary to protect our rights, safety, or property, or that of our customers, partners, or the public.

We require all recipients to handle your personal information securely and in accordance with applicable data protection laws.

8. International Data Transfers

Because we serve customers and partners around the world, your information may be transferred to and stored in countries or regions outside your own jurisdiction. These locations may have different data protection laws than your country.

Where required, we take appropriate measures to ensure that international data transfers comply with applicable legal requirements and that your personal data remains protected.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include:

Access controls and role-based permissions

Secure servers and firewalls

Regular system monitoring and backups

Employee awareness and confidentiality commitments

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period may vary depending on:

The type of data

The purpose for which it was collected

Legal or regulatory requirements (for example, accounting or tax rules)

Our need to resolve disputes and enforce agreements

When data is no longer needed, we will delete it or anonymize it in a secure manner.

11. Your Rights and Choices

Depending on your jurisdiction and applicable laws, you may have certain rights regarding your personal information. These rights may include:

The right to access your personal data and obtain a copy

The right to correct or update inaccurate or incomplete data

The right to request deletion or erasure of your data, subject to legal obligations

The right to object to or restrict certain processing activities

The right to withdraw consent where processing is based on consent

The right to data portability (in some cases)

To exercise your rights, please contact us using the contact details on our website, and we will respond in accordance with applicable laws.

12. Children’s Privacy

Our website, products, and services are intended for business users and professionals, not for children. We do not knowingly collect personal information from children under the age defined by applicable local laws.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to delete such information.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services (for example, social media, video hosting, or B2B marketplaces). We are not responsible for the privacy practices or content of those third parties.

When you leave our website or interact with third-party services (such as by clicking external links), the collection and use of your data are governed by the privacy policies of those third parties. We recommend that you review their policies carefully.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will post the updated version on this page and revise the “Last Updated” date.

Your continued use of our website after any changes become effective signifies your acceptance of the updated Privacy Policy.

15. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us using the contact information provided on our official website. When you contact us, please provide enough detail so that we can respond to your inquiry efficiently.